Prep-Pal Kit Extended Warranty (1 Year)

Add an extra year of protection for your Prep-Pal Kit printer.

Keep your labeling operations running smoothly with the Prep-Pal Kit 1-Year Extended Warranty. This optional add-on protects the thermal printer used for daily food labeling and provides priority support and replacement coverage if hardware issues occur.

What’s Covered

✔ Thermal Printer Hardware
Coverage for the printhead, platen roller, sensors, drive motor, internal electronics, power components, and connectivity ports.

✔ Replacement Protection
If your printer cannot be repaired, ITD will replace it with a new or like-new device.

✔ Priority Technical Support
Get faster troubleshooting and support for printing and connectivity issues.

✔ Warranty Continuation
Repairs or replacements do not reset the warranty period. Replacement devices inherit the remaining coverage.

✔ Exclusive Warranty Holder Discounts

• 10% off accessories
• 5% off labels

Shipping

• Customer ships device to ITD for repair/evaluation
• ITD covers ground return shipping
• Expedited shipping available at customer request

Price

$99 per Prep-Pal Kit

Multi-unit pricing available for operations with 25+ units.

Not Covered

Damage from drops, spills, heat or steam exposure, non-approved label use, improper power supply, cosmetic wear, unauthorized repairs, or lost/stolen equipment.