Shipping policy

All Orders are processed within 1-3 business days. Orders are not shipped or processed on weekends or holidays.
Overnight orders placed after 2 PM EST (Monday-Friday) may not ship until the next business day.

Read more about Auto Ship & Save.

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Auto-Shipment Policy

Customers enrolled in the Auto-Shipment Program (“Auto-Ship”) will automatically receive their label rolls every month and be billed for labels, tax (if applicable) and shipping/handling to their payment method on file. Customers enrolled in Auto-Ship may qualify for discounted label prices as determined by Innovative Technologies by Design, Inc. (ITD, Inc.).

To enroll in Auto-Ship and to qualify for these discounted label prices, a customer must authorize automatic monthly billing of a minimum order of 12 rolls of labels per month. ITD, Inc. must have an order form on file indicating Auto-Ship enrollment, signed by an authorized representative of the customer. A customer may change the method of payment, label type/size, and number of labels (minimum of twelve rolls) at any time by contacting ITD, Inc. directly. Labels will be shipped via FedEx.

Once an Auto-Ship order is placed on hold or stopped, any future orders will be charged the standard label prices. If a customer is not on Auto-Ship, he/she will be charged the standard label prices for any order they place.

For questions or concerns, please call us at 321.676.3194.